IntercityHotel Karlsruhe

“I recently stayed here and overall had a good experience. The only point that left me slightly disappointed was the check-in experience. To make things easier for the hotel, I had already completed the online check-in the evening before, and I arrived at the hotel around 1:00 PM on the day of arrival. I was informed that I could get my room immediately only by paying an additional €25 early check-in fee, otherwise I would have to wait until 3:00 PM. Even though I explained that I am an H Rewards member and had already completed the check-in process in advance, unfortunately no flexibility was offered. During my entire stay I also did not request the room cleaning service, which I would have been entitled to. Of course, I fully understand that hotels have policies, that they want to increase revenues and need to treat guests equally. However, I would suggest that the hotel consider a bit more flexibility for guests who check in online in advance, are loyalty program members (even with no status yet), and voluntarily waive services like daily housekeeping. I am pretty sure, that those gestures are already worth more than the €25 early check-in fee. Overall, the hotel offers comfortable rooms, a great location, and a good breakfast, and I would likely stay here again. I simply hope the management might consider a bit more flexibility in situations like this.”

“The room was oke, comfortable, great view, mini fridge, free bottles with water. I think the temperature is too warm. There seem some sort of airco but i could put it max -3 bit i find it too warm. Also the tv wasnt working properly. Most channels didnt work or were blurred. Also it seems like the hotel was not full or busy, pity didnt didnt gave the room earlyer, but i could deposit my luggage. Overal the hotel is oke, near the station.”

“I really enjoyed my stay at IntercityHotel Karlsruhe near the Hauptbahnhof. What stood out most was the staff — genuinely kind, approachable, and always ready to help without being overbearing :))”

“Overall, I really like the hotel. I usually choose a place based on the room quality, and having a fridge and kettle is a big plus if it's available. I removed one star because the breakfast aren't good. To be honest, after the first day, I just decided to grab an apple and some protein bars instead of the hotel breakfast. It was a little better a few years ago, so it's a bit disappointing that it hasn't gotten any better, but has actually gotten worse.”

“Nice and modern-looking hotel. The breakfast is rotated, so only every after 4-5 days you have the same things. That's good for short trips!”

“Rooms are quite good with all the amenities you would expect. Internet is quite fast for a hotel. However, the breakfast spread could be improved. The variety is not only limited, but, only one or two items rotating.”